They really have bad congestion management and what congestion management they use is not revealed. Yet they have three levels of Internet service. How does the congestion effect each service? They will not say.
The company utilizes the Xfinity platform, but otherwise has no technical expertise at all, just a common carrier and Xfinity is hiding out for some reason. AT&T is much worse, actually. I dunno, one might think they would get a clue, just by random chance, after a while.
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